Yes, you are correct - computers with WIndows 8/8.1/10 do not have COA stickers but instead their keys are bundled in the machine's BIOS > Thank you for posting in the HP Support forum. After installation, Windows 10 HOME should activate fine using Digital Entitlement if Win 8.1 Home was ok initially. Follow the on-screen instructions, skip entering the key and proceed. However, IF you activated fine post Windows 10 upgrade, you can simply download Win 10 ISO from here:ĭownload the tool, it will download an ISO and burn it on a DVD or write it to a USB pen drive. You want the recovery media for this device, you need to follow the links. You cannot mix Windows editions (Home is for Home, Pro goes to Pro). You cannot use a recovery media for one HP computer to another one - it simply will not work 99% of the time. I am afraid you cannot just mix DVDs / CDs/ etc - they are for one specific model for the specific Win version/edition. I think these are the recovery CD's, it says they cotain the softwre if that's correct? Can I use these Pro disks on a Home OS? Or would I be better following the links you provided? I have 2 HP Disks here for Windows 10 Pro for two different HP devices. So I take it I'm going with your third option and using the recovery media? You write it was 8.1 Home - did you now install Win 10 Home ? You mentioned 10 Pro down. If it did, you should be able to activate fine without issues IF you use the very same edition of Windows. Did it actually activate successfully after Win 10 upgrade ? Then, this is the second option mentioned above. It was then successfully upgraded to Windows 10 at a later date using the free upgrade. It came with Windows 8.1 Home preinstalled as an OEM licance. Business PCs, Workstations and Point of Sale Systems.
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